French aerial lift manufacturer Haulotte has launched its 'MyCompanion' programme which provides immediate access to a wide range of information on a specific machine, providing operators, service engineers or other interested parties with immediate access to information about a specific machine, simply by scanning a unique QR code which can be attached to the machine or a quotation in the form of a sticker or decal.
The information available includes maintenance manuals, spare parts catalogues, machine documentation, operator manuals, visual inspection checklists, weather forecasts and control overview videos.
Scanning the code on the side of a machine
If the machine is connected to the Haulotte's Sherpal telematics , the programme also provides access to the machine's safety or malfunction alerts along with things such as fuel or battery levels.
Marine Fargeton of Haulotte said: "It isn’t an app you download. After scanning the QR code, you immediately access a website optimised for mobile browsing. It’s easier and quicker than an app.”
Digital product manager, Frédéric Menini added: “With MyCompanion, we are targeting operators and engineers on the ground. This fits perfectly into our philosophy of reaching all those who work with our machines, using the right tool at the right time in the right place. In the long term, the idea is that our remote monitoring tool, Sherpal, will include the same features we have come up with for MyCompanion to ensure consistency and complementarity between our digital tools.”
The QR code on the machine
MyCompanion QR codes, which are unique to each machine, are now available from Haulotte except for the Quick Up machines and the low level access range.
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